You can ask Rosella Flower Shop to delete the personal information we hold about you at any time. This page explains how, including for information we receive through Facebook and Instagram.
What we may hold from Facebook and Instagram
We don’t offer “Log in with Facebook” and we don’t collect information from your Facebook or Instagram account. Our Meta app only manages our own Facebook Page and Instagram account. If you message us, comment on our posts or tag us there, we can see what you send us, along with your name, username and profile picture, so we can reply and take your order.
How to ask us to delete your information
- Message us on WhatsApp or call us on +971 58 582 0042.
- Tell us your name, the phone number you ordered with, and your Facebook or Instagram username if you contacted us there.
- Tell us what you’d like deleted, or say “everything”.
We’ll confirm we’ve received your request and delete your information within 30 days. We’ll let you know once it’s done. We may need to keep some order records, such as invoices, for as long as UAE accounting and tax rules require. We won’t use them for anything else.
Deleting things yourself
- You can delete your own comments on our Facebook and Instagram posts at any time, and delete conversations with us from your Messenger or Instagram inbox.
- If you’ve connected the Rosella app to your Facebook account, you can remove it in Facebook under Settings & privacy → Settings → Apps and websites, then select Rosella and choose Remove.
- To delete the bag saved on this website, clear this site’s data in your browser settings.
More information
Our Privacy Policy explains what we collect, why, and who we share it with.
Rosella Flowers L.L.C S.O.C, trade licence 1659521, issued by Dubai Department of Economy and Tourism. Registered address: Al Zahraa Techno Centre, Unit 101, 250 Al Zahraa Techno Centre, Bur Dubai, Dubai, United Arab Emirates.